Feedback form

Thank you for choosing to stay with us.

We hope you have enjoyed your stay with us.

We would be grateful if you could spare a few moments to complete our customer feedback.

The information we receive helps us to maintain and improve our standards as well as helping us to offer you the services you require.

Thank you.

    Your Name (required)

    Your Email (required)

    Telephone number

    Date of stay

    Room number

    Reception/Reservations:

    Reservation handling
    ExcellentGoodFairPoorN/A

    Warmth of welcome
    ExcellentGoodFairPoor

    During your stay
    ExcellentGoodFairPoor

    Friendliness of reception team
    ExcellentGoodFairPoor

    Guest rooms:

    Cleanliness & appearance of room
    ExcellentGoodFairPoor

    Room facilities & amenities
    ExcellentGoodFairPoor

    Cleanliness of bathroom
    ExcellentGoodFairPoor

    Friendliness of housekeeping team
    ExcellentGoodFairPoor

    Manor restaurant:

    Dinner service

    Quality of food
    ExcellentGoodFairPoorDid not use

    Choice of menu
    ExcellentGoodFairPoorDid not use

    Efficiency of service
    ExcellentGoodFairPoorDid not use

    Friendliness of restaurant team
    ExcellentGoodFairPoorDid not use

    Breakfast service

    Quality of food
    ExcellentGoodFairPoorDid not use

    Choice of menu
    ExcellentGoodFairPoorDid not use

    Efficiency of service
    ExcellentGoodFairPoorDid not use

    Friendliness of restaurant team
    ExcellentGoodFairPoorDid not use

    Manor bar:

    Quality of food
    ExcellentGoodFairPoorDid not use

    Choice of menu
    ExcellentGoodFairPoorDid not use

    Efficiency of service
    ExcellentGoodFairPoorDid not use

    Friendliness of restaurant team
    ExcellentGoodFairPoorDid not use

    Penmere leisure club

    Cleanliness
    ExcellentGoodFairPoorDid not use

    Maintenance
    ExcellentGoodFairPoorDid not use

    Facilities
    ExcellentGoodFairPoorDid not use

    Would you recommend us to family, friends or colleagues?
    YesNo

    Are there any members of the team you would like to recognise:

    Any additional comments/feedback:

    "We want your stay to be as comfortable, relaxing and enjoyable as possible so please, let us know if there is anything you need to make this the perfect place for your stay."

    More about Penmere Manor Hotel