Feedback form

Thank you for choosing to stay with us.

We hope you have enjoyed your stay with us.

We would be grateful if you could spare a few moments to complete our customer feedback.

The information we receive helps us to maintain and improve our standards as well as helping us to offer you the services you require.

Thank you.

Your Name (required)

Your Email (required)

Telephone number

Date of stay

Room number

Reception/Reservations:

Reservation handling
 Excellent Good Fair Poor N/A

Warmth of welcome
 Excellent Good Fair Poor

During your stay
 Excellent Good Fair Poor

Friendliness of reception team
 Excellent Good Fair Poor

Guest rooms:

Cleanliness & appearance of room
 Excellent Good Fair Poor

Room facilities & amenities
 Excellent Good Fair Poor

Cleanliness of bathroom
 Excellent Good Fair Poor

Friendliness of housekeeping team
 Excellent Good Fair Poor

Manor restaurant:

Dinner service

Quality of food
 Excellent Good Fair Poor Did not use

Choice of menu
 Excellent Good Fair Poor Did not use

Efficiency of service
 Excellent Good Fair Poor Did not use

Friendliness of restaurant team
 Excellent Good Fair Poor Did not use

Breakfast service

Quality of food
 Excellent Good Fair Poor Did not use

Choice of menu
 Excellent Good Fair Poor Did not use

Efficiency of service
 Excellent Good Fair Poor Did not use

Friendliness of restaurant team
 Excellent Good Fair Poor Did not use

Manor bar:

Quality of food
 Excellent Good Fair Poor Did not use

Choice of menu
 Excellent Good Fair Poor Did not use

Efficiency of service
 Excellent Good Fair Poor Did not use

Friendliness of restaurant team
 Excellent Good Fair Poor Did not use

Penmere leisure club

Cleanliness
 Excellent Good Fair Poor Did not use

Maintenance
 Excellent Good Fair Poor Did not use

Facilities
 Excellent Good Fair Poor Did not use

Would you recommend us to family, friends or colleagues?
 Yes No

Are there any members of the team you would like to recognise:

Any additional comments/feedback:

"We want your stay to be as comfortable, relaxing and enjoyable as possible so please, let us know if there is anything you need to make this the perfect place for your stay."

More about Penmere Manor Hotel